You can connect multiple devices to a single account, with the device limit depending on your subscription plan. Key points regarding this feature include:

• Accounts are accessible across various platforms, regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies by subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be sent if connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it's a computer or a mobile device.

Absolutely! You can enjoy Pure VPN for China for free indefinitely using the "Daily Check-in" feature. Each day, you are granted 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the main points:

• Pure VPN for China offers the "Daily Check-in" feature for free indefinitely.
• New users receive 15 minutes of free usage time initially, and you can earn an extra 15 minutes by completing the check-in process the following day.
• During the free trial, you can use our services without any restrictions on usage. However, server access is limited to locations covered by the free plan.
• You can collect points through our referral program and redeem them for different kinds of plans.

Of course! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Pure VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Pure VPN for China prioritizes user privacy, guaranteeing that no activity or connection logs are maintained. Additionally, the VPN service refrains from storing any data that could be utilized to trace specific network activities or behaviors back to an individual user.

You can always reach out to us via the following methods:

• Website: http://trypureapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can always reach out to us via the following methods:

• Website: http://trypureapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Pure VPN for China supports web applications such as Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• If you try to sign in on a new device and surpass the device limit, you will be directed to the "Unbind Device" page where you can remove any connected devices.
• You can also go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's not unusual to forget usernames or passwords, and we strive to make recovery as simple as possible. Here are your options:

• If you've forgotten your username, please reach out to us and provide a screenshot of your payment record.
• If you've misplaced your password, simply use the "forgot password" feature available in the app.

We've observed that some users find it challenging to select a server after choosing a region.
To make this easier, we now only display regions. Pure VPN for China will automatically connect you to the highest performing server within your chosen region. Here are the details:

• The location menu will only show regions, but each region includes hundreds of servers. When you select a region, Pure VPN for China will automatically connect you to the server that offers the best performance based on your network conditions.
• If you're not satisfied with the server you're connected to, you can disconnect and reconnect to the same region to be linked to a different server.
• You can repeat this process until you find a server that meets your requirements.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can earn points by referring friends and use them to redeem rewards. Here's the process:

• First, get your "Referral Code" or "Referral Link" by going to "Share & Gift" and clicking on "Share Now." You can then send it to friends or post it on your social media profiles or blog.
• You will receive 1 point for each friend who successfully refers, which you can exchange for a 1-day pass.
• You can view your redeemed plans in the "My Account" section once you've redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you've successfully made a payment but don't immediately see the corresponding plan on your account, wait for approximately 5 minutes, then log out and log back in.
• If you continue to experience issues after trying these steps, take a screenshot of your payment confirmation and contact us for further assistance.

Setting up a VPN on your Android ensures the security of all your activities. Just connect to one of our numerous VPN servers to change your device's IP address, protect your information on public Wi-Fi networks, and access restricted websites and services.

A VPN creates a virtual network by virtually connecting multiple computers. Originally designed for speed and security, it is now mainly used for privacy, encryption, and accessing restricted content.